Competitive analysis

CRM Systems with Al Technology

1. Salesforce

  • Strengthen : Industry leader with extensive experience and a wide range of AI-powered capabilities.

  • Challenges : High cost of implementation and customization, may be prohibitive for small businesses.

2. Microsoft Dynamics 365

  • -Strengthen : Seamless integration with other Microsoft products, comprehensive range of CRM and ERP solutions.

  • Challenges : Complexity and cost can deter small businesses, focusing on large companies.

3. Oracle CX Cloud

  • Strengthen : Strong presence in various industries, comprehensive CRM suite with robust AI features.

  • Challenges : Complexity and cost can be a barrier for small businesses, less focus on a user-friendly interface.

4. SAP Customer Experience

  • Strengthen : Large customer base in manufacturing and retail, integration with other SAP solutions such as ERP.

  • Challenges : Complexity and costs may be too high for small businesses, less focus on flexible customization.

5. Zoho CRM

  • Strengthen : Affordable solution with solid AI capabilities, aimed at small and medium-sized businesses.

  • Challenges : Fewer features compared to large providers, may not be scalable for large enterprises.

6. HubSpot CRM

  • Strengthen : Ease of use and affordable pricing, focusing on inbound marketing and customer service.

  • Challenges : Fewer features compared to large providers, may not be suitable for large companies with complex requirements.

Differentiation from the competition: As an IT company with over 20 years of experience, we stand out from the competition in several areas

These differentiated approaches allow us to successfully position ourselves in the market and build a solid customer base based on long-term partnerships and mutual success.
1. Tailor-made solutions

We offer customized CRM solutions tailored to the specific needs of our customers. Our experienced development team can perform customizations and integrations to ensure the solution is perfectly aligned with our customers’ business processes.

2. Agility and flexibility

Unlike large, cumbersome providers, we are agile and flexible. We can respond quickly to customer requests, implement new features and make changes to ensure our customers always receive the best possible solution.

3. Customer service and support

Our dedicated customer service team is always available to provide support, answer questions and resolve issues for our customers. We value long-term relationships with our customers and strive to provide the best possible service.

4. Innovative solutions

As a constantly growing company, we invest in innovative technologies and solutions. We identify new trends and developments at an early stage and integrate them into our products to give our customers a competitive advantage.